Xiaomi Store Operation Manager(A175915)

Responsibilities

• Store opening support;
• Business support for store openings, including ordering and logistics arrangements of related materials (including furniture, fixtures, surveillance, POS hardware, landline phones, receipt printers, footfall counters, etc.);
• Store information maintenance, new store account application and regular updates: Mi store information creation, Google store listing creation, etc.;
• Planning and execution of regular maintenance and upkeep of existing store image;
• Store opening contract management;
• Store deposit management;
• Opening submission in system;
• Monthly synchronization of newly opened stores;
• Yangfan system store progress tracking;
• Store closure settlement and refund follow-up;
• Responsible for insurance application and claim for self-operated new retail stores;
• Support for ordering of operation materials such as decoration items, shopping bags, etc.;
• Store support: Retail Link, RMS, Mi Office and other system maintenance and operation issue handling;
• Store network support and maintenance;
• Responsible for system maintenance and training of store staff on system usage;
• Store cash and payment process coordination, and training on new store opening process.

Requirements

• More than 3 years of experience in store management or store opening management, familiar with store operation models and processes;
• Strong data analysis and problem-solving skills;
• Project management ability, capable of planning, tracking and closing the loop on projects;
• Proficient in office software and store management systems;
• Basic financial knowledge, budgeting and system maintenance ability;
• Bachelor degree or above;
• Fluent English skills in listening, speaking, reading, and writing (for non-native English speakers);
• Experience with well-known retail brands is preferred.