Job 1000 van 1000

Report this listing

POSTULER

Emplacement

Paris
75001
Île-de-France
France

Contrat

À plein temps, Durée indéterminée

Date de publication:

2025-06-18

Online to:

2025-08-17
EUR 20.00 HOUR

Customer Support Specialist (French & English)

Shippeo
Île-de-France
Autres
1 jour il y a

Founded in 2014, Shippeo is a leading European SaaS company specializing in supply chain visibility. With offices spanning Europe, North America, and most recently Asia, we deliver global, multimodal, real-time transportation visibility to customers across industries such as retail, manufacturing, automotive, and CPG. Our vision is to become the world's leading data platform for the freight industry. By leveraging our expanding network, real-time data, and AI, we empower supply chains to deliver superior customer experiences while achieving operational excellence. We’re looking for a Senior Customer Success Consultant to join our team and take ownership of key client relationships! Regularly monitor the status of operational tasks, such as carrier onboarding or support tickets. Voice of the Customer : Act as an internal advocate for your clients, influencing Product, Sales, Marketing, and Operations teams to meet their needs. Contract Lifecycle Management : Oversee contract renewals and key negotiations, ensuring continuous value delivery and satisfaction. Showcase Success : Collaborate with Marketing to highlight success stories and customer achievements. Fluent in French and English ; additional proficiency in German, Dutch or Italian a plus. ~ This is a hybrid role requiring regular visits to our Paris office, ideally twice a week. We’re seeking candidates located in the area to facilitate these visits conveniently. Additional information Since Shippeo operates internationally, please submit your CV in English.

POSTULER