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POSTULER

Emplacement

Seine-et-Marne
77
Île-de-France
France

Contrat

À plein temps, Durée indéterminée

Date de publication:

2025-06-16

Online to:

2025-08-15
EUR 20.00 HOUR

QA Operations Lead H/F

Cainiao Group
Île-de-France
22 heures il y a

Role Summary The Operations Manager is responsible for managing and optimizing the daily activities of delivery operations within their territory, ensuring a seamless customer experience, efficient workflows, and high service quality. The Operations Manager oversees the execution of delivery schedules, proactively resolves operational issues, and ensures all processes align with CAINIAO’s customer-first standards. Operational Leadership and Team Coordination:The Operations Manager leads the day-to-day activities of the local delivery team, including drivers, delivery coordinators, and station personnel. By fostering a collaborative environment, the Operations Manager ensures that the team operates cohesively and efficiently. Team Management ● Ability to evaluate team’s performance using KPIs, provide feedback, and promote growth by delegating responsibilities and offering development opportunities. ● Values collaboration and is committed to personal and professional growth. The Operations Manager ensures efficient allocation of resources, oversees daily route optimization, and adjusts operations dynamically to meet shifting demands or unexpected challenges. DSP Partnership Management:The Operations Manager supports the development and maintenance of strong partnerships with Delivery Service Providers (DSPs) by ensuring smooth collaboration and alignment on operational targets. Process Optimization and Problem-Solving:The Operations Manager identifies operational bottlenecks and implements immediate solutions to improve efficiency and reduce costs. Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (Master’s degree is a plus). ● At least 3 years of experience in delivery operations, logistics, or supply chain management in a supervisory or managerial capacity. Strong leadership and people management skills with a hands-on approach. Proficiency in delivery management systems and data analysis tools. Demonstrates proficiency in Excel and strong analytical thinking skills to interpret data, solve problems, and data-driven decision-making Superior communication skills, with fluency in French and English (mandatory). ● Availability to work flexible hours, including weekends or holidays, based on operational needs.

POSTULER

QA Operations Lead H/F

Emplacement

Contrat

Date de publication:

Online to:

QA Operations Lead H/F

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