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POSTULER

Emplacement

Paris
75001
Île-de-France
France

Contrat

À plein temps, Durée indéterminée

Date de publication:

2025-05-04

Online to:

2025-07-03
EUR 20.00 HOUR

Service Management Team Lead

Being the cybersecurity partner of choice, protecting our digital way of life. We take our mission of protecting the digital way of life seriously. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. Service Delivery Leaders serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. Account Management Key account ownership and relationship management for Palo Alto Networks’ largest customers Partner with Post-Sales teams as Professional Services , Customer Success & Support Engage and coordinate customer delivery across Palo Alto Networks team members including engineering and professional services Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas ~ Bonus - Client-focused program management Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira) Fluent French speaking skills required Additional Information Our team is creating the curve for digital service experiences. Our customers expect their service to be as innovative and excellent as the rest of our products, which rounds out Palo Alto Networks’ mission. Within Global Customer Service, top talent provides consulting, professional, and technical services to drive customer outcomes. The Digital Customer Experience team seeks to deliver services through a fully-digitized and preferred journey. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

POSTULER

Service Management Team Lead

Emplacement

Contrat

Date de publication:

Online to:

Service Management Team Lead

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