Product Owner IAM - CDI

JOB ENVIRONMENT

With over 102 million customers in 56 countries, AXA's strong global franchises and three lines

of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive

business portfolio. As a company whose business is to protect people, we have a responsibility

to leverage our skills, resources and risk expertise to build a stronger and safer society. To

achieve our mission, we are committed to redefining the standards of our business so that we

truly differentiate ourselves and earn the trust of our key stakeholders.

As an integral part of AXA, at AXA Group Operations (AXA GO) we create innovative technology

and data solutions to help AXA fulfil its ambition of being a customer-focused, tech-led

company. AXA GO is a young and dynamic division launched in 2019 and comprises 8,000

employees across 17 countries all around the globe from Paris, France to Pune, India. We are

the ones providing advice, steering technological choices and giving AXA access to innovations

that will support its transformation into a customer-centric tech-led company. For this, we

work in close partnership with all AXA entities.

PRESENTATION OF THE CONTEXT / TEAM

Identity & Access Management Center of Excellence (IAM CoE) is part of Identity Global

Products Line within Group CIO in AXA Group Operations.

AXA GROUP OPERATIONS

Internal

IAM CoE is mandated to design, implement, deploy and operate globally shared products in

IAM space for:

• Employees working for AXA (I AM-Employee)
• Users working for AXA business (I AM-Business)
• Customer users of AXA (I AM-Customer)

As part of the One Identity Program which aims to build the IAM Next Generation framework,

AXA has selected Saviynt solution in the cloud for its new Group Identity Governance and

Administration platform. This new platform called “LISA” (Lifecycle of Identities and Secured

Authorizations) aims at managing any identity of the Group (internal, external, robots), and

their related authorizations.

JOB PURPOSE

IAM CoE is looking for an IAM Product Owner:

• Manage the roadmap of LISA releases to take over the legacy platform features (e.g.

group repository, authorization management relying on legacy AD groups) and

implement new use cases (identity detachment, service account management, robot

management, new privilege users regulatory policies…)

• Push the deployment of LISA within AXA entities, relying on standard deployment

approach defined by the One ID program.

• Increase our ability to manage properly new AXA global strategic orientations and

initiatives we must accompany (QoS, cloud strategy, tech & data + global programs like

One Network, One Workplace, etc.)

MISSIONS

To act as an IAM Product Owner

➢ Features scoping, design and implementation review with technical teams

➢ 3rd party services scoping and implementation follow-up (SOC, PUAM, Workplace, pentest

etc)

➢ Implementation design review/update for each release

➢ Operational relationship with vendor (Saviynt)

➢ Test plan definition and execution support

➢ TOM documentation (e.g. RACI)

To guarantee IAM delivery’s consistency and quality

➢ Review quality and alignment between deployment objectives and integrators delivery

including reporting and escalations

➢ Review quality and alignment between major / complex project objectives and delivery with

assigned project managers: complex application onboarding (e.g. SAP), major entity

integration (e.g. AXA France)

➢ Co-identify project risks and propose action plans to address those with assigned project

managers

➢ Coordinate/review documentation produced by technical teams to ensure it addresses project

needs/constraints

➢ Manage deviations/escalations with AXA GO / entity consumers and colleagues

AXA GROUP OPERATIONS

Internal

To support IAM Quality of Service

➢ Act as escalation point for complex IAM IPC (Incident Problem Change) along with IAM Service

Management team

➢ Contribute to the continuous improvement of operational organisation and procedures (e.g.

monitoring, alerting)

➢ Contribute to or facilitate secure operations of the services (e.g. responses to audit / pentest

points)

PROFILE

Technical skills

➢ Minimum 5 years of proven successful experience in IT infrastructure / security in a

large scale organization in a Shared-Services setup.

➢ Knowledge of IAM concepts, solutions and services: identity management &

authorizations.

➢ Experience with Saviynt solution.

➢ Familiar with network, workplace and infrastructure domains.

➢ Familiar with Product Management, Project Management and Service Management

practices.

Non-technical skills

➢ Ability to communicate and negotiate in an international / multi-cultural environment.

➢ “Service-oriented” person with skills in managing client relationships: requirements,

delivery, quality of service…

➢ Management of priorities and complex situations with multiple stakeholders (IAM,

other AXA GO, entities, security…) while keeping good relationships.

➢ Analytical skills to help drive the “continuous improvement” objective of the products

towards a global shared service.

➢ Fluent written & spoken English and a second language a plus.