IT Project Leader

About Tribun Health

For over 15 years, Tribun Health has been promoting the digital transformation of cancer diagnosis with the help of artificial intelligence.

We provide software solutions that emphasize the transition from traditional pathology, based on microscopic diagnosis, to digital pathology on the computer.

This digitisation of pathology services is a promising response to the increasing workload and growing complexity of making diagnoses. It also facilitates the integration of AI algorithms that contribute to diagnosis, prognosis and the development of new drugs.

Tribun Health has won the prestigious ‘Best in KLAS’ customer experience award three years in a row thanks to our focus on customer satisfaction. We are proud of our innovative approach to digital pathology, our customer philosophy and our impact on patients' quality of life.

Reporting to the Customer Experience Team Leader, your mission will be to manage the implementation of our products at our customers' sites in an international environment

Your missions will be to:

Scope :

• Organize the deployment of solutions to customers by coordinating our internal deployment team solutions and the customer's business and IT teams.
• Accompany and train customers in their understanding of our products: be an expert in the business area to best advise customers.
• Analyze and synthesize customer feedback and requests for changes, strong collaboration with development teams to help improving the products
• Accompany the customer in his/her transition to digital pathology: strong collaboration with the sales team from pre-sales to customer implementation follow-up
• Ensure the continuity between sales and production (installation requests; follow-up on deadline completions and customer reminders; post-delivery follow-up to ensure customer success)
• Be action oriented and very proactive to solve problems and get results.
• Have an interest in continuous improvement, measuring results and solving problems

Hard & soft skills:

• Ability to analyze and summarize
• Strong sense of service and good interpersonal skills
• Ability to communicate and express oneself both orally and in writing, in French and English
• Teamwork
• Interest in complex work in a diagnostic industry where compliance with regulations is a must.
• Excellent communication skills
• Excellent project management skills and ability to juggle multiple responsibilities and deadlines
• Experience in a MedTech and/or in a consulting company is a plus- Knowledge of cloud computing solutions (Azure, AWS,...)

Education & work experience :

Higher education in engineering school

Bachelor's degree in science preferred, but not required

2-3 years of experience in project management in an IT environment

Hiring process

• 1st step: meeting with HR
• 2nd step : Meeting with Customer Experience VP and team
• 3rd step: Meeting with CEO

Joining Tribun Health means...

- The opportunity to work with an international team and colleagues who are experts in their field

- Rewarding assignments and support from a mentor throughout your placement

- Working in a start-up environment

- Premises located at the foot of the Montparnasse Tower, with plenty of shops, restaurants and places to visit nearby🤩

Our values

Respect, Curiosity, Innovation, Sharing and Perseverance

Working environment

💻 Computer equipment (Windows) with a laptop, pro phone line, headset, 2nd screen on each station

🏢 Spacious open space with individual booths for calls and meeting rooms

👨🏽‍🤝‍👨🏻 Social and convivial area, modern fully-equipped kitchen

🧩 Hybrid organisation for flexibility and work/life balance

🤝 Integration: a personalised onboarding programme to optimise your integration