Human Resources & Administration Director

### **Mission**

Lead the strategic and operational integration of Human Resources and Administrative functions to drive organizational excellence at ICCF EU. As a hands-on leader, you will oversee HR initiatives and administrative operations, ensuring alignment with business goals while fostering a culture of efficiency, innovation, and compliance.

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### **Key Responsibilities**

**1. Strategic HR & Organizational Development:**

- Develop and execute the People strategy, aligning HR programs with ICICLE’s business objectives.

- Partner with executives on organizational design, workforce planning, and global expansion (e.g., new stores, international market entry).

- Drive sustainability initiatives aligned with the Group’s values and integrate best practices across regions.

**2. Talent Management & Development:**

- Attract and retain top talent through innovative recruitment and retention strategies.

- Design and implement learning programs to upskill employees and build leadership pipelines.

**3. Employee Experience & Compliance:**

- Oversee competitive compensation, benefits, and wellness programs.

- Ensure compliance with labor laws, health/safety regulations, and ethical standards.

- Manage employee relations, including conflict resolution and disciplinary actions.

**4. Administrative Operations Management:**

- **Office & Facilities Management:** Supervise daily office operations, including facility maintenance, security, and workspace optimization.

- **Vendor & Procurement Oversight:** Negotiate contracts with suppliers (e.g., IT, office supplies), ensuring cost-effectiveness and service quality.

- **Budget & Cost Control:** Manage HR and administrative budgets, monitor expenses, and implement cost-saving measures.

- **Policy Development:** Establish and update administrative policies (e.g., travel, procurement) to streamline operations.

- **Cross-Department Coordination:** Collaborate with IT, Legal, and Finance teams to support organizational needs.

- **Health & Safety Compliance:** Ensure adherence to workplace safety standards and lead emergency response planning.

**5. Operational Excellence:**

- Optimize HR and administrative workflows through technology adoption (e.g., HRIS, automation tools).

- Maintain accurate records, generate analytics, and report on HR/administrative KPIs.

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### **Candidate Profile**

**Education:**

- Master’s degree in Human Resources, Business Administration, or related field.

**Languages:**

- Fluent in French and English (written and spoken).

**Experience:**

- 8+ years of leadership experience in HR **and administration**, preferably in multinational retail/luxury sectors.

- Proven expertise in managing HR functions **alongside administrative operations** (facilities, procurement, budgeting).

- Track record in leading cross-functional projects (e.g., office relocations, system implementations).

**Key Competencies:**

- **Strategic Vision:** Ability to align HR and administrative strategies with business growth.

- **Operational Agility:** Expertise in optimizing office workflows and managing multi-site operations.

- **Vendor & Budget Management:** Strong negotiation skills and financial acumen.

- **Cultural Sensitivity:** Experience bridging diverse teams in global environments.

- **Crisis Management:** Proficiency in health/safety protocols and risk mitigation.

**Personal Attributes:**

- Diplomatic, pragmatic, and solutions-oriented.

- Exceptional communicator with adaptability across all organizational levels.

- Autonomous, detail-driven, and capable of balancing multiple priorities.