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Director, IT & Customer Ops - Time-Critical Logistics


Global Time-Critical Logistics Provider seeks a Director of Information Technology & Customer Operations to lead the expansion and modernization of TCOS, the supplier compliance platform, and the global client portal. This senior role drives digital transformation across mission-critical workflows, ensuring uptime and regulatory compliance in a high-performance logistics environment.

The position also directly manages the Paris-based Customer Service team, aligning SLA performance with

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