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Staff Site Reliability Engineer (x/f/m)


h3strongYour Impact /strong /h3pWe are looking for a strongStaff Site Reliability Engineer /strong to join our SRE team dedicated to platform reliability within Platform Engineering. /ppYour mission will be to act as a technical leader driving Doctolib#39;s reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives. You will play a pivotal role in a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey. /ppThis role sits at the intersection of infrastructure, developer experience, and product engineering. You#39;ll act as a technical leader and strategic partner to SREs, software engineers, and product teams, guiding decisions, mentoring engineers, and driving cross-cutting initiatives that elevate our operational maturity. /ph3strongWhat you#39;ll do /strong /h3pYour responsibilities include but are not limited to: /pulliLead large-scale cross-cutting reliability initiatives across the platform, spanning infrastructure automation, observability, and incident management /liliIdentify and drive improvements to incident detection, response, and postmortem analysis capabilities /liliDefine and evolve SLOs, error budgets, and alerting standards across multiple product teams /liliTake part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry /liliServe as a mentor and technical coach to senior engineers, helping elevate the craft of reliability engineering across the company /liliInfluence strategic decisions by providing technical guidance to leadership and representing reliability engineering in architectural reviews and platform discussions /liliPartner with software engineering teams to embed reliability practices early in the development lifecycle /li /ulh3strongWho you are /strong /h3pBefore you read on: if you don#39;t have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. /ppstrongYou#39;ll be a great fit if you: /strong /pulliHave extensive experience (8+ years) in SRE, platform engineering, or infrastructure roles within a large-scale, multi-team production environment /liliHave proven experience with cloud platforms such as AWS, GCP, or Azure /liliHave strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem /liliHave implemented and operated SLIs, SLOs, and error budgets in production /liliHave experience managing on-call rotations and leading incident response in high-stakes environments /liliHave a strong systems engineering background with fluency in at least one backend programming language (e.g., Go, Python, Ruby) /liliHave a proven ability to lead through influence: setting technical direction, driving consensus, and mentoring engineers across teams /liliAre comfortable balancing long-term architecture work with fast, iterative improvements /liliHave clear, concise communication skills, both written and verbal, with the ability to drive alignment in ambiguous environments /liliPartner with feature teams to accelerate their production readiness, providing hands-on guidance on reliability best practices, launch reviews, and operational standards before go-live /liliAre fluent in English /li /ulpstrongIt would be fantastic if you: /strong /pulliHave deep expertise in observability tooling and architecture (logging, tracing, metrics) /liliHave experience designing and operating high-scale telemetry pipelines and working with developers to improve instrumentation quality /liliAppreciate working in regulated environments, healthcare, fintech, or similar; at Doctolib, data privacy and compliance are part of every engineering decision /liliCare about reliability enablement, golden paths, runbooks, shared libraries /li /ulh3strongLife at Doctolib Tech /strong /h3ulliOur solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. /liliOur stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. /liliWe leverage AI ethically across our products to empower patients and health professionals. Discover our AI visiona here /a. /li /ulpWant to learn more about our tech culture and environment? Visit thea Doctolib Tech site /a. /ppstrongWhat we offer /strong /pulliFree comprehensive health insurance (basic package) for you and your children /lili25 days of paid vacation per year, plus up to 14 days of RTT /liliFree mental health and coaching services through our partner Moka.care /liliWork from abroad for up to 10 days per year thanks to our flexibility days policy /liliLunch vouchers (Swile card) worth 8.50 euros per working day, with 4.50 euros covered by Doctolib /lili50% reimbursement of your public transport subscription /liliParent Care Program: receive one additional month of leave on top of the legal parental leave /liliEnrollment in Doctolib#39;s long-term employee value sharing plan called DoctoGrowth /liliRelocation support in case of international mobility /liliAccess to the best AI tools for coding, development and dedicated training /li /ulpstrongOur interview process /strong /pulliRecruiter Interview /liliSystem Design Interview /liliTechnical SRE Interview /liliBehavioral Interview /liliAt least one reference check /li /ulpWe want your experience to be clear, respectful, and transparent. Learn more about our hiring process on oura candidate experience page /a. /ppstrongJob details /strong /pulliPermanent position /liliTech stack: Kubernetes, Terraform, AWS / GCP, Prometheus, OpenTelemetry, Datadog, ArgoCD /liliFull-time /liliParis, France /liliHybrid work setup (up to 2 remote days per week) /liliStart date: as soon as possible /li /ulh3strongWe welcome everyone /strong /h3pAt Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. /ppThe more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. /ppTo ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. /ppJoin us in building the healthcare we all dream of! /ph3strongYour data privacy /strong /h3pemAll information provided is processed by Doctolib for application management. For data processing details, click here: /ema emGermany /em /aem | /ema emFrance /em /aem | /ema emItaly /em /aem | /ema emNetherlands /em /aem. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights. /em /p

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