Role Summary: Quality Manager will be responsible for
the Site QA/QC program and will play an active leadership role in
highly engineered manufacturing environment. Quality Manager will
also lead or support multiple of initiatives including, but not
limited to, CI initiatives related to Quality KPIs, QMS
improvements, supplier quality management processes and internal
audit. This individual must have a strong background in quality
management and proven track record of leadership in the quality
function within large industrial manufacturing organizations. Need
to be able to work with associates at all levels of the
organization (specially on the factory shop and office floors).
Your Role: PRINCIPAL ACCOUNTABILITIES: Lead Site Quality Program
and Cost of Quality. Lead Customer complaints / Escapes problem
solving. Champion quality cultural change in the facility aligned
with Flowserve values & behaviors. Responsible for QC incoming,
in-process and final inspection for the site. Manage and improve
Quality KPIs (Non-conformances, Rework, Scrap, First Pass Yield,
Escapes, Warranties, Corrective Actions). Report KPIs, Global
Corrective Actions and support with corporate data requests.
Implement Zero Defect Program and support Customer Experience in
the site as per Corporate Guidelines. Maintain all Quality
certifications for the business (ISO 9001:2015, others site
specific) Maintain compliance with Flowserve Global Procedures and
industry regulations & requirements. Support external customer
audits. Launch continuous improvement initiatives based on the KPIs
results and support CI initiatives at site. Lead, facilitate and
coach Problem Solving (RCA/CA/PA) for the facility. Partner with
Supplier Performance Group to assure suppliers quality and
performance. Perform "Talent & Performance" reviews for Quality
Team and support Organizational Health initiatives. Provide
coaching and direction for Site Leadership regarding Quality.
Understand and interpret P&L and key financial indicators to
make well-balanced decisions regarding expenses/costs that take
into account multiple considerations. REQUIRES THE ABILITY TO: Use
project management tools to ensure effective and timely completion
of project milestones. Ensure export compliance. Use detailed
process mapping tools to define and analyze quality management
workflows. Interact & guide the other functional areas
including manufacturing, purchasing, engineering, production, and
field service/repair to evaluate failure trends, product quality
problems, and quality issues. Evaluate existing quality processes
and systems for effectiveness and improvement opportunities.
Support quality system deployment plans given multiple system
deployments with other functions (ERP, PLM, SIOP, etc.). Interact
with customers and suppliers on quality issues plus resolution of
any problems within process and final product acceptance. Provide
input, guidance and coaching to site leadership team to ensure
continuous improvement. Communicate effectively in both verbal and
written form with a wide variety of customers including both
internal and external to Flowserve. Communicate effectively with
associates at all levels, from the factory floor to executives at
Flowserve and Customers. Be able to perform and coach others in
data analysis and perform root cause analysis. Initiate, formulate
and implement new business practices within a specific discipline
while managing the development and/or delivery of a significant
element of the organization's change management program. Develop
and/or deliver budget plans with guidance from senior colleagues.
Gains the confidence and trust of others through honesty,
integrity, and authenticity. Your Profile: REQUIRED QUALIFICATIONS:
Bachelor's degree in engineering field (manufacturing, industrial,
or mechanical) 8 years of experience in Quality, 5 as Quality
Manager. Previous experience in metal-mechanic industries and
similar business. Management experience with ISO 9001:2015 quality
systems (certification audits). Skilled in Team Oriented Problem
Solving (8D, A3, RCA/CA/PA tools, able to teach and coach). Prior
experience leading/managing PFMEAs, Process Capability, SPC Lean
Six Sigma Black Belt or Certified Quality Engineer or equivalent
Skilled in data analysis and quality KPI performance management.
Supplier Quality Assurance experience. Organizational and planning
skills Able to understand P&L / financials. Proficient in
Microsoft Office If applicable: English bilingual, business
conversation. If applicable: Experience managing Nuclear Quality
program according to the corresponding standards. If applicable:
Past experience using SAP/ORACLE (depending on the site ERP)
DESIRED QUALIFICATIONS: Manufacturing Quality Experience ISO
9001:2015 Lead Auditor Master Black Belt Certification and
Experience Employment Type: Full time Percentage of Approximate
Travel Required: up to 20% Location: Hiring
Factory/Site