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Quality Manager


Job DescriptionRole Summary:\ NQuality Manager will be responsible for the Site QA/QC program and will play an active leadership role in highly engineered manufacturing environment. Quality Manager will also lead or support multiple of initiatives including, but not limited to, CI initiatives related to Quality KPIs, QMS improvements, supplier quality management processes and internal audit. This individual must have a strong background in quality management and proven track record of leadership in the quality function within large industrial manufacturing organizations. Need to be able to work with associates at all levels of the organization (specially on the factory shop and office floors).\ NYour Role:\ NPRINCIPAL ACCOUNTABILITIES:\ N Lead Site Quality Program and Cost of Quality.\ NLead Customer complaints / Escapes problem solving.\ NChampion quality culturalchange in the facility aligned with Flowserve values & behaviors.\ NResponsible for QC incoming, in-process and final inspection for the site.\ NManage and improve Quality KPIs (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).\ NReport KPIs, Global Corrective Actions and support with corporate data requests.\ NImplement Zero Defect Program and support Customer Experience in the site as per Corporate Guidelines.\ NMaintain all Quality certifications for the business (ISO 9001:2015, others site specific)\ NMaintain compliance with Flowserve Global Procedures and industry regulations & requirements.\ NSupport external customeraudits.\ NLaunch continuous improvement initiatives based on the KPIs results and support CI initiatives at site.\ NLead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility.\ NPartner with Supplier Performance Group to assure suppliers quality and performance.\ NPerform "Talent & Performance" reviews for Quality Team and support Organizational Health initiatives.\ NProvide coaching and direction for Site Leadership regarding Quality.\ NUnderstand and interpret P&L and key financial indicators to make well-balanced decisions regarding expenses/costs that take into account multiple considerations.\ NREQUIRES THE ABILITY TO:\ NUse project management tools to ensure effective and timely completion of project milestones.\ NEnsure export compliance.\ NUse detailed process mapping tools to define and analyze quality management workflows.\ NInteract & guide the other functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.\ NEvaluate existing qualityprocesses and systems for effectiveness and improvement opportunities.\ NSupport quality system deployment plans given multiple system deployments with other functions (ERP, PLM, SIOP, etc.).\ NInteract with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.\ NProvide input, guidance and coaching to site leadership team to ensure continuous improvement.\ NCommunicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.\ NBe able to perform and coach others in data analysis and perform root cause analysis.\ NInitiate, formulate and implement new business practices within a specific discipline while managing the development and/or delivery of a significant element of the organization's change management program.\ NDevelop and/or deliver budget plans with guidance from senior colleagues.\ NGains the confidence and trust of others through honesty, integrity, and authenticity.\ NYour Profile:\ N REQUIRED QUALIFICATIONS:\ NBachelor's degree in engineering field (manufacturing, industrial, or mechanical)\ N8 years of experience in Quality, 5 as Quality Manager.\ NPrevious experience in metal-mechanic industries and similar business.\ NManagement experience with ISO 9001:2015 quality systems (certification audits).\ NSkilled in Team Oriented Problem Solving (8D, A3, RCA/CA/PA tools, able to teach and coach).\ NPrior experience leading/managing PFMEAs, Process Capability, SPC\ NLean Six Sigma Black Beltor Certified Quality Engineer or equivalent\ NSkilled in data analysis and quality KPI performance management.\ NSupplier Quality Assurance experience.\ NOrganizational and planning skills\ NAble to understand P&L / financials.\ NProficient in Microsoft Office\ NIf applicable: English bilingual, business conversation.\ NIf applicable: Experience managing Nuclear Quality program according to the corresponding standards.\ NIf applicable: Past experience using SAP/ORACLE (depending on the site ERP)\ NDESIRED QUALIFICATIONS:\ NManufacturing Quality Experience\ NISO 9001:2015 Lead Auditor\ NMaster Black Belt Certification and Experience\ NEmployment Type: Full time\ NPercentage of ApproximateTravel Required: up to 20%\ NLocation: Hiring Factory/Site

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