Emplacement

Paris
France
France

Contrat

À plein temps, Durée indéterminée

Date de publication:

2026-09-20

Online to:

2026-11-19
EUR 20.00 HOUR

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France Logistics Manager (White Goods)

Xiaomi Technology
France
10 heures il y a

We are looking for an Assistant Logistics Manager based in Île-de-France (IDF) to support and work closely with the Logistics Manager in managing end-to-end local logistics operations. The role combines hands-on operational execution, logistics planning, service provider management, issue resolution and process improvement, with a particular focus on large home appliance delivery and Instal-lation (“white-glove”) services.Key Responsibilities1. Local Logistics Operations & PlanningSupport the Logistics Manager in managing local logistics operations, including customs clearance, warehousing, last-mile distribution, parcel delivery and large home appliance white-glove delivery and Instal-lation services.Coordinate closely with logistics service providers to ensure all logistics requirements are fulfilled on time, in full and according to agreed service levels.Support daily/weekly logistics planning, including order planning, delivery capacity, manpower and vehicle requirements, including white-glove operations.Monitor and manage the PSI / planning activities of assigned logistics operations and ensure sufficient operational capacity to meet business demand.Follow up closely with logistics partners on operational execution and proactively identify potential capacity or service risks.2. Logistics Provider Management & Performance TrackingCoordinate with logistics service providers on daily operations and ensure proper execution of agreed processes and SLAs.Monitor and analyze logistics performance, including delivery performance, customer complaints, open/pending orders, parcel loss or damage, failed deliveries and Instal-lation issues.Investigate operational issues with suppliers, identify root causes, drive corrective actions and ensure issues are properly closed.Maintain clear tracking and reporting of logistics incidents, operational performance and KPIs.3. White-Glove Delivery & Reverse LogisticsManage and follow up on large home appliance delivery and Instal-lation services, including appointment scheduling, delivery coordination, Instal-lation, customer communication, failed delivery and service recovery.Coordinate with service providers to resolve customer complaints, delivery damages, Instal-lation issues and other after-sales logistics problems.Assist in managing returns, claims, damaged goods, exchanges and scrap handling.Ensure proper coordination between warehouses, carriers, Instal-lation teams, customer service and other relevant functions.4. Inventory Control & Operational AccuracyWork with warehouses and logistics partners to ensure inventory accuracy and consistency between system records and physical stock.Follow up on stock discrepancies, lost/damaged products and reverse logistics movements.Ensure timely and accurate system updates throughout the logistics process.5. Process Optimization & ExecutionIdentify inefficiencies and operational risks in warehousing, transportation and last-mile delivery processes.Propose practical improvement plans to improve service quality, operational efficiency and cost effectiveness.After approval, take ownership of implementation follow-up and ensure corrective actions are effectively executed.Support the Logistics Manager in developing and implementing standard operating procedures (SOPs) and process improvements.Qualifications & Requirements Bachelor’s degree or above, preferably in Supply Chain, Logistics, Business Administration or a related field. At least 3 years of experience in logistics, warehousing, transportation, last-mile delivery or related fields. Hands-on experience with large home appliance delivery and Instal-lation / white-glove services is strongly preferred. Good understanding of logistics operations and basic planning and capacity management skills. Strong coordination and problem-solving skills, with the ability to work independently and manage multiple priorities. Strong proficiency in Excel and MS Office; experience with WMS / TMS systems is a plus. Driving license preferred, as warehouses and logistics sites are mainly located in the Paris suburbs. Fluent in Chinese and French, both spoken and written; English is a plus. Strong sense of responsibility, good analytical and communication skills, and a proactive, hands-on working attitude. Willingness and potential to grow into a logistics management role.

Postuler

France Logistics Manager (White Goods)

Emplacement

Contrat

Date de publication:

Online to:

France Logistics Manager (White Goods)

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