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Director Of External Quality Assurance


About the BusinessOur client is a leading global consumer healthcare business with a broad portfolio of medicinal products sold across international markets. Following two significant business acquisitions, the organisation is in an exciting period of transformation and growth, with quality assurance sitting at the heart of its strategic agenda.The RoleThis is a high-impact, senior leadership position responsible for overseeing Quality Assurance across a large and complex external manufacturing network. With a portfolio currently exceeding 100 Contract Manufacturing Organisations (CMOs), this role demands a confident, commercially aware QA leader who can operate at both a strategic and operational level.Leading a team of 5 direct reports, you will drive quality standards across a network of medicinal product manufacturers, manage third-party relationships, and play a pivotal role in shaping the long-term external manufacturing strategy.Key ResponsibilitiesProvide strategic leadership and day-to-day management of the QA External Manufacturing team (5 direct reports)Oversee quality governance of 100+ CMOs, ensuring compliance with GMP, regulatory standards, and internal quality requirementsLead and manage quality audits, supplier qualification, and ongoing performance monitoring across the CMO networkPartner with cross-functional teams including Regulatory Affairs, Supply Chain, and Operations to drive quality excellenceDevelop and execute a long-term CMO rationalisation strategy, reducing the supplier base in a controlled, risk-managed mannerIdentify and manage quality risks across the external network, implementing corrective and preventive actions where requiredDrive continuous improvement initiatives across external manufacturing quality systems and processesRepresent the QA function at senior leadership level, influencing business decisions with quality and compliance at the forefrontAbout YouRegistered Pharmacist (essential)Extensive experience in QA within a pharmaceutical or consumer healthcare environment, with a strong focus on external/contract manufacturingProven track record of leading and developing high-performing QA teamsDeep understanding of GMP regulations and international regulatory frameworksExperience managing complex CMO networks and third-party quality relationshipsStrong strategic thinking with the ability to drive network optimisation and change programmesExcellent communication and stakeholder management skills, with the confidence to operate at senior levelComfortable working at pace in a complex, evolving business environment

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