Human Resources Support Specialist

I am currently representing a major French retail group that is seeking to expand its IT division at their office in the Voiron area. My client is a well established national brand that has maintained a strong entrepreneurial spirit and a people focused culture throughout its significant growth.

In this role, you will act as a key functional expert for the Finance and HR application landscape. You will join a structured support team of approximately twenty professionals, focusing primarily on the optimization and maintenance of Microsoft Dynamics 365 and associated business tools.

Key Responsibilities

Manage level two and three support requests for Finance and HR systems to ensure operational stability.

Handle corrective and evolutionary maintenance while coordinating with external service providers and third party maintenance teams.

Lead functional and technical improvements across the ERP environment, specifically targeting accounting, treasury, and payroll modules.

Execute configuration changes and lead testing phases for new system updates.

Collaborate closely with internal departments to align IT solutions with business needs and share best practices within the support team.

Contribute to the continuous improvement of the broader information system, including reporting tools and expense management platforms.

Requirements

We are looking for a candidate with a background in IT systems or Finance who has solid experience in application support or functional consultancy.

Experience with Microsoft Dynamics 365 Finance and Operations is highly desirable, though candidates with strong expertise in other major ERP systems will be considered.

A solid understanding of core business processes is essential, including general accounting, accounts payable, cash management, and time tracking.

You should possess excellent communication skills to bridge the gap between technical teams and business users.

The ideal candidate is autonomous, reactive, and capable of managing application projects with rigor and adaptability.

The company offers a comprehensive onboarding and training program to ensure you become fully proficient in their specific tools and internal processes. If you are looking to join a dynamic environment where customer service and employee engagement are top priorities, I would like to hear from you.