Scrum Master (website, webshop, REMIT product teams)

Join the EPEX SPOT Team: Innovate, Collaborate, Thrive

Job Summary: As a Scrum Master, you enable Agile teams to deliver high-quality products efficiently and consistently for the Website, Webshop, and REMIT product teams. Acting as a servant leader, you support both the Scrum Team and the broader organization in achieving optimal performance.

Beyond facilitating Scrum ceremonies, your focus includes:

• Enhancing delivery flow and predictability
• Reducing cross-team dependencies and bottlenecks
• Driving continuous improvement in a complex, multi-product environment

You develop a strong understanding of the broader product ecosystem to identify constraints, foster collaboration, and improve delivery efficiency—while remaining independent of product decision-making.

Your scope will be:

• Website: Customer journeys, UX, and digital experience
• Webshop: Commercial flows, transactions, and revenue-generating features
• REMIT: Cross-team coordination and data/compliance-related initiatives

Key Responsibilities:

1.Optimize Delivery Flow & Team Performance

Drive continuous improvement from Scrum ceremonies to delivery outcomes by:

• Improving lead time, throughput, and sprint predictability
• Identifying and challenging bottlenecks, inefficiencies, and overcommitment patterns

2.Enable Effective Agile & DevOps Practices

Promote and support best practices, including:

• CI/CD adoption and release standardization
• Test automation and quality improvement
• Guide teams toward:
• End-to-end ownership (“build & run”)
• Increased autonomy and accountability

3.Manage Cross-Team Dependencies (Critical)

• Proactively identify dependencies across teams and products
• Facilitate alignment between teams, Product Owners, and stakeholders
• Monitor macro, market, and technology trends, competitive landscapes, and regulatory developments to anticipate opportunities and risks.

4.Support Product-Oriented Delivery

Collaborate closely with Product Owners to:

• Ensure backlog clarity and readiness
• Maintain a strong focus on delivering business value

When needed, represent the Product Owner or Product Team in discussions related to projects, initiatives, or issue resolution.

Develop a solid understanding of product-specific challenges:

• UX/UI complexity (Website)
• Transaction flows (Webshop)
• Regulatory and data constraints (REMIT)

5.Remove Organizational Impediments

Act beyond team-level support to:

• Address cross-team and structural impediments
• Escalate systemic inefficiencies

Challenge:

• Slow decision-making processes
• Misaligned priorities across teams

6.Drive Data-Driven Continuous Improvement

Define, track, and leverage key performance indicators such as:

• Delivery predictability
• Cycle time
• Deployment frequency

Use retrospectives as powerful tools for continuous improvement and measure success through:

• Improved sprint predictability (aligned with Product Owner targets)
• Reduced lead time
• Fewer cross-team blockers
• Increased deployment frequency
• Greater team autonomy (qualitative and measurable)

Key requirements

Hard Skills

-Agile & Scrum Expertise: Certified Scrum Master (CSM) or equivalent, with several years of hands-on experience in Agile environments

-Agile & DevOps Practices: Strong knowledge of DevOps, with a solid understanding of CI/CD, test automation, and release management practices

-Agile Tooling: Proficiency in tools such as Jira and Confluence, as well as collaboration platforms like Miro and Microsoft Teams

-Performance & Flow Management: Ability to define, track, and analyze key delivery metrics (lead time, cycle time, throughput, predictability, deployment frequency)

-Backlog & Delivery Support: Experience working with Product Owners on backlog clarity, prioritization, and value-driven delivery

-Cross-Team Coordination: Proven ability to identify and manage dependencies across multiple teams and product lines

Soft Skills

-Servant Leadership: Ability to coach, empower, and enable teams without formal authority

-Communication & Stakeholder Management: Clearly articulate complex concepts and align both technical and non-technical stakeholders; Build trust and drive alignment across teams

-Active Listening & Empathy: Strong understanding of team dynamics, challenges, and stakeholder needs

-Conflict Resolution: Ability to mediate effectively and foster constructive collaboration

-Proactivity & Problem-Solving: Anticipate challenges and take initiative to resolve them

-Strategic & Outcome-Oriented Mindset: Focus on delivering value and impact beyond processes and ceremonies

-Curiosity & Continuous Improvement: Strong learning mindset with a drive to improve ways of working

Education & Experience

• Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification required. Additional certifications in Agile coaching, SAFe, DevOps, Lean, or Project Management would be considered an asset.
• Proven track record of improving delivery predictability, optimizing team performance, and facilitating collaboration across multiple teams and stakeholders.
• Familiar with digital platforms, e-commerce solutions, and customer-facing products, with a focus on delivering business value and enhancing team autonomy.

Location

Your work location will be preferably Paris or Amsterdam with an attractive hybrid work policy.

Who Are We?

The European Power Exchange EPEX SPOT operates physical electricity markets for the largest trading community in Europe, with over 450 companies connected to our platforms. Committed to innovation, we deliver a full range of services across the value chain of electricity trading, with the highest standards of performance. Our gateway of market solutions include Day-Ahead, Intraday and After-market power trading, Capacity and Guarantees of Origin (GOs) auctions, Local Flexibility and Data services.

Building on its unique expertise as a co-creator of the Internal Energy Market for electricity, EPEX SPOT’s services span over 22 countries: From power trading across Central Western Europe, the United Kingdom, Switzerland, the Nordics, Baltics and Poland to Market Operation services in Ireland, Hungary, Montenegro, North Macedonia, Serbia and Slovenia. In the environmental market, EPEX SPOT’s operates Europe's leading multilateral GOs auctions, the first of their kind.

As part of EEX Group, a group of companies serving international commodity markets, EPEX SPOT enables a price-responsive power system, to achieve a competitive and climate neutral Europe. 49% of its equity is held by a holding of major European Transmission System Operators.

For more information, please visit www.epexspot.com

Why join EPEX SPOT?

At EPEX SPOT, you'll be part of a passionate, talented, and international team dedicated to shaping the future of the European power market. Our offices and inclusive workplaces throughout Europe celebrate diversity and support our employees to unfold their full potential.

We offer a decentralized working system with an appealing Home Office and Hybrid Working setup, serving individuals’ self-determination of working conditions. Our goal-oriented, trustworthy, and flexible approach, given our multicultural environment, allows our employees’ to find a suited work-life balance. We strive for leadership development and provide the right support through an active and modern remote and hybrid teamwork.

We provide numerous career opportunities within the company and within EEX Group, granting a platform for continuous growth that puts you in the driver’s seat of your career.

We are proud of our commitment to gender equality, demonstrated by our strong performance in the gender-equality-index-at-epex-spot. Our HR strategy focuses on our People and Organization, enhancing both motivation and employability, while equally developing individuals’ skills.

Join us at EPEX SPOT and become part of a forward-thinking company where your contributions will make a significant impact, for the energy transition as well as for your career!

Discover more about us and explore career opportunities at https://www.epexspot.com/en

Benefits of working with Us:

• Hybrid Working Conditions: We offer you the flexibility of working from home or other locations for the best possible work-life balance.
• Training Opportunities: We invest in your continuous development with a dedicated annual training budget to enhance your skills through various upskilling programs and initiatives.
• Career Path: We support your career aspirations with clear pathways for advancement within the company and the EEX Group.
• Internal Mobility: We offer and support the possibility to explore new roles within the company to expand your skills and experience.
• Leadership Journey: We promote a culture of recognition and reward with the EPEX SPOT leadership journey that encourages everyone’s progression and development.

Contact :career@epexspot.com