...service, serves as the escalation point for all issues arising from day-to-day activities of the CRO employees which cannot be resolved through the CRO DLM or Lead CRA. Additionally, supports governan...
...support activities (L1, L2, and L3) and maintenance of IT systems in production.Manage and support the Run and Operations teamSupervise team members (internal and/or external + vendors), organize sche...
...Customer Care Team Lead to scale our global Customer Care practice and elevate the way we support our customers worldwide. At Sweep, our mission is to empower businesses to become Forever Companies - ...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Support and Issue Resolution:Provide ongoing technical support to merchants as Support L2. Diagnosing and resolving payment-related issues when Front Line Support cannot handle.Escalate complex techni...
...Customer Service & Field ServiceAn understanding of the Dynamics 365 Common Data Model and Dataverse, including customising or extending them for different solutionsThorough understanding and experien...
...support- Superviser les activités quotidiennes de support pour Salesforce, les applications mobiles et Marketing Cloud.- Prioriser et attribuer les tickets aux équipes ou services concernés.- Suivre l...