...customer relationship skills with a customer service-centric approach. Communicate empathetically and diplomatically, demonstrating an understanding of each stakeholder’s specific situation and mainta...
...service level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner What we are looking for in you Drive and a track record of going abo...
...service player and shape its business and impact strategy for the future, ensuring modest-income customers around the world gain access to protection for their families, businesses and communities. Yo...
...customer requests within the given time frame (pre-defined indicators) Communicate to the concerned teams of the follow-up / resolutions of requests processed Enter / list customer requests in the cus...
...Customer Success, you’ll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You’ll Be Doing Lead T...
...customer communications and expectations until the closure of each case. Participate in customer conference calls or face‑to‑face meetings. Produce service reports summarizing service activity and per...
...customer service, known for building strong teams, offering continuous learning, and creating career paths across multiple projects. Role Overview Engage with French-speaking customers through chat, p...
...customer experience organizations—recognized for its multicultural teams, strong training culture, and people-first approach. Your Day-to-Day Support French-speaking customers by phone, email, and cha...
...customer service, known for building strong teams, offering continuous learning, and creating career paths across multiple projects. Role Overview Engage with French-speaking customers through chat, p...
...customer service, known for building strong teams, offering continuous learning, and creating career paths across multiple projects. Role Overview Engage with French-speaking customers through chat, p...
...customer requirements collection and requirements management, outputting solutions while managing customer expectations. Responsible for product trainings and demos for customers. Responsible for cust...
...support customers. Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement. Implementation Partner/Customer Services & Delivery: Efficiently transiti...
...customer needs and our company’s solutions. You will collaborate closely with Sales, CS, Support, and Product teams to deliver a cohesive customer experience, acting as the voice of the customer inter...
...customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer exp...
...Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist S...