...customer complaints are dealt with effectively including recording of complaints and sharing with manufacturing sites Deviation, CAPA and Change Control Management. Management of drug shortages. Suppo...
...support for employee inquiries and issues.Develop service level agreements (SLAs) and quality standards for the HR Help Desk team to ensure a high level of employee satisfaction.Continuously optimize ...
...service, serves as the escalation point for all issues arising from day-to-day activities of the CRO employees which cannot be resolved through the CRO DLM or Lead CRA. Additionally, supports governan...
...customer resolution tools across all service groups to facilitate rapid resolution of customer concernsAssist and participate in Scoping Requirements meetings.Assist with preparation of PS SOW’sMainta...
...customer teams, internal coordinators, and sales specialists using HP's remote sales capabilities.Ensure successful solution implementation and support product adoption.Identify expand opportunities a...
...Support customers and the sales team in claim handling and communication, ensuring customer satisfaction.Provide operational support for the field sales team and research inactive accounts to uncover ...
...Customer Succes Manager H/F Vos missions si vous les acceptez :Pour un poste de Senior Customer Success Manager, les responsabilités incluraient :Optimisation des processus : Rationaliser et standardi...
...support, concierge services, and more.Is this position for you?Are you interested in Customer Relations across different media (phone, email, social networks)?Are you a good listener and able to provi...
...Customer Communications, Customer Connect, Customer Satisfaction, Customer Service Improvement, English Language, Executive Oversight, Human Capital Planning, Human Resources Policies, Leadership, Man...
...Customer Support department, within Service Direction, in charge maintenance contract management in France, is looking for a Service Contract Engineer who will coordinate a portfolio of customers with...
...Service Management.Our Mid-Market sales team is responsible for managing a portfolio of mid-sized and Enterprise customers. This includes identifying cloud first sales opportunities and cross-sell and...
...support de qualité et en participant à l'évolution continue de nos services. Ce stage est une opportunité idéale pour découvrir l'univers du Customer Success et monter en compétences sur la relation c...
...supporting the team in prospecting targeted clients and promoting logistics products and solutions within the Life Sciences and Pharmaceutical sectors.Key Responsibilities:Gather and analyze customer ...
...support activities (L1, L2, and L3) and maintenance of IT systems in production.Manage and support the Run and Operations teamSupervise team members (internal and/or external + vendors), organize sche...
...Customer Care Team Lead to scale our global Customer Care practice and elevate the way we support our customers worldwide. At Sweep, our mission is to empower businesses to become Forever Companies - ...